AuraQuantic: trends and experiences of digitization in public administrations

Public administrations generally have vast amounts of processes; a factor that complicates procedures, slows down the work of employees and decreases efficiency. While it is true that the health crisis caused by covid-19 has accelerated the digitization process, it has also promoted the generation of digital tools to cope with changes in the sector. 

Having efficient and advanced IT infrastructures and Data Centers has become a necessity. Digitally transforming processes and applying the latest artificial intelligence, computing and security solutions are some of the requirements to consider when choosing the appropriate strategies. And, as an example, we have the incredible efficiency results obtained in Dubai with a Spanish software. 

Key trends for improving energy efficiency in public administrations 

The year 2021, marked by the adoption of digital for many activities that were previously done in person, has given rise to a more hyper-connected society than ever. Likewise, thanks to process automation, quality has increased and the use of paper and energy has been reduced, improving the safety, reliability and efficiency of public administrations. 

AuraQuantic has many years of experience in process automation in the public sector in countries around the globe. Thus, we are aware of the changes that have occurred over time and future trends in terms of energy saving, such as: 

1. Videoconferences, online and hybrid plenums 

Since the beginning of the pandemic, public administrations have adapted to the changing circumstances with the sole objective of not stopping their activity and continuing to offer their services to citizens. To do this, they opted for videoconferences and online or hybrid plenums, which enable collaboration, but respect social distancing. Likewise, remote work contributes to energy efficiency by eliminating the need for employees to travel and reducing energy costs in buildings. 

2. Automation of procedures 

Thanks to technological advances, task automation is the order of the day. A factor that facilitates the work of employees in public administrations and, therefore, favors the improvement of energy efficiency. AuraQuantic automates as many processes as possible to save users time and money. 

3. Cloud storage 

Storage and cloud services provide important advantages to public administrations: from cost savings to heightened security and the availability of information in real time from any device and location, which is essential remote work. In addition, it increases efficiency in its internal management and, consequently, contributes to energy improvement. 

4. Increased cybersecurity 

The increase in digitization, the elimination of paper and IoT devices also lead to a greater increase in cyberattacks, therefore, in the field of cybersecurity, efforts are being made to face these new cyber threats. At AURA, security is a top priority and essential for public administrations to be able to work reliably on all devices connected to the network, whether from homes or in offices. 

5. Artificial Intelligence 

Artificial Intelligence has multiple applications in public administration, such as chatbots to assist citizens, or AIoT solutions, that is, artificial intelligence applied to the Internet of Things, usability improvements such as, for example, the interpretation of external data to improve browsing on web portals, etc. All of this contributes to increasing employee productivity and improving energy efficiency and citizen experience. 

6. Internet of Things (IoT) 

The Internet of Things is technology that generates great benefits for public administrations. Its implementation drives improvement in energy efficiency, since it influences connectivity and the relationship with citizens, increases their security through video surveillance solutions and data from sensors, implements intelligent lighting, visualizes the status of roads through dynamic panels, reduces traffic congestion, establishes an efficient waste collection system, creates a profitable public transport network, etc. 

7. Improvements in user experience 

Another current trend is improvement of user experience. Social distancing, confinement and the ease of carrying out procedures from home, have led to a great advance in the technologies used in town halls, prioritizing ease of use for citizens to manage documents in the easiest way possible. 

AuraQuantic and energy efficiency in public administrations 

AuraQuantic is a business software platform that empowers public administrations to execute the processes they wish to automate without the need for additional programming, no matter how complex they may be. In addition, it combines different advanced technologies that help companies drive hyper-automation and, consequently, contribute to the improvement of energy efficiency: 

  • Forms, to achieve a better user experience. 
  • Flows, to determine the steps to follow in each procedure. 
  • A multitude of automations that empower the application. 
  • Business rules and regulations, for all conditions and variables to be used in line with the current scenario. 
  • Data, files and documents, to cover from complete document management to master data through database structure. 
  • Connectors for fluid communication with other  technologies, allowing end-to-end orchestration. 
  • Different types of digital signatures in your workflow that comply with the latest market standards. 
  • Artificial intelligence, to guide the user and increase their productivity by leveraging the latest technologies on the market. 
  • And with all the necessary security controls. 

As mentioned above, AuraQuantic accumulates years of experience when it comes to increasing the productivity of organizations, regardless of the sector. In this case, and with regard to the public sector, AuraQuantic has worked with countless public administrations around the world, achieving important benefits that, also result in energy efficiency. This is the case of an organization located in Dubai and dedicated to the health sector that, thanks to the implementation of AuraQuantic iBPMS processes, has significantly improved the service and the relationship with internal staff, citizens and electronic administration services. 

This large Dubai organization, which currently has more than 2,000 employees, has taken its digital transformation to another level thanks to AuraQuantic. In less than two years it has created more than 340 applications and has managed to generate an advanced structure of business rules. Now, more than 2.5 million end users can quickly, easily and periodically evaluate the efficiency of their energy equipment and the consumption they generate, which helps make decisions that will impact energy savings and environmental care. 

Technology allows you to react quickly to events that impact the public sector and accelerate decision-making. The change in administrations is inevitable and whether it is carried out effectively or not will depend on their capacity for adaptation, making responsible use of energy in order to maintain the quality of services and, at the same time, preserving the well-being of the planet. These changes can be made automatically, allowing technology to intervene in the processes, based on rules, parameters or information analysis, which provide real-time knowledge of the situation. 

Jessica Mauro
jessica.mauro@auraquantic.com