The Challenge

Due to the growth of the company, ChevyPlan experienced a high volume of operational work for the various departments to monitor and manage the provision of vehicles for each customer. In addition, the labor-intensive manual generation and review of documentation resulted excessively time consuming, involving approvals and the collection of signatures. Furthermore, it bears mentioning the high probability of errors that could result in work being reprocessed. To tackle these issues, ChevyPlan found it imperative to implement software that would give them control of all the elements involved in the vehicle provision process with document generation tools, a notification system and above all, connectivity with internal systems.

The Solution

ChevyPlan selected AuraQuantic iBPMS in order to manage their internal processes and integrate the information from their systems, hereby controlling and improving the participation from suppliers and other external companies. The process implementation with AuraQuantic began with a basic process which made it possible to send billing orders and generate documents and, thanks to AuraQuantic’s ability to manage continuous improvement, it continued to optimize and today, it has transformed into a process which generates all documentation online and involves several company areas and external companies including insurance firms, solicitors and dealers. The success of the first project drove ChevyPlan towards business excellence through a high level of process management maturity. To this end, they have already used AuraQuantic to automate other processes including sales, maintenance, cession of rights, etc., making their processes more agile and eliminating manual activities.

Do you want to know more?

Discover how you can use AuraQuantic to automate repetitive tasks, improve employee efficiency, enhance customer relationships and much more. Simply select the demo experience that suits you.