Case study Technical University of the North

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About the Technical University of the North and the project

The Technical University of the North (La Universidad Técnica del Norte – UTN) is a state-run Higher Education Institute, founded on July 18, 1986 and located in Imbabura, Ecuador. With the growth of the University, it became apparent that they needed to improve the management of academic, research, engagement and management fields.

The challenge

Our main customers are students, teachers, officials and the community in general, that’s why we are always looking for the best way to solve unforeseen issues that may occur in the processes, such as:

Inadequate security measures, i.e. electronic signature or QR code.

No means to perform virtual procedures.

No immediate communication channel.

Excessive use of paper and delays when issuing certificates.

Repetitive and unnecessary tasks.

The solution

The solution involved PROCESS AUTOMATION by implementing an iBPMS. Access to the systems from any geographical location required AuraQuantic’s agile processes to link the reports generated from the SIIU (Integrated Computer System), embed the electronic signature and QR code for validation and veracity, to store in a digital file and send them to the user’s email quickly and securely.

Issuance of online registration certificates

Generation of work certificates
and work history

Issuance of electronic certificates for events

BPM Software Key Industries

Great results

AuraQuantic iBPMS has successfully optimized processes and achieved objectives for: security, speed, reduction of paper usage, cost reduction, optimization, schedule flexibility, error reductions, etc.

Superior results

Customer satisfaction0%
Reduction in paper usage0%
Reduction in service costs0%
Improved agility0%

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