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“We have gone from no data insights to complete visibility and real-time information.”
Company: IBR Latam | Financial industry | 20 years of experience

Results
60%
Reduction of time spent by management on activity control
70%
Improvement in
productivity
65%
Reduction in working hours for each process
Challenges
IBR’s main objectives were to innovate, improve efficiency and meet their growing customer needs.
The company was in full expansion, and operational control was performed manually using Excel sheets.
Furthermore, they had no online dashboards, which made it impossible for the financial companies they work for to access documentation. These financial companies had to make phone calls to check the status of their operations.
BENEFITS
Communication with customers is much more effective.
Real-time
information
Automation of
manual tasks
Optimized follow-up
and customer loyalty
Improved case
monitoring and
traceability
Operational dashboards published on the web and updated automatically
Thanks to AuraQuantic we have managed to standardize processes, reduce operating costs and improve customer satisfaction.
AuraQuantic is a tool with an easy-to-use interface, that does not require knowledge of technical systems, and is very user friendly.