Seguros Crecer implements an innovative purchase and payment management system

Categories: Success stories

Seguros Crecer has streamlined its procurement management by automating the acquisition of specific goods, including office supplies and resources for advertising and events, using AuraQuantic technology. This initiative marks the start of a comprehensive overhaul and revitalization of the company’s purchasing and payment systems. The goal is to standardize procedures, minimize operational hurdles, and enhance internal customer satisfaction.

 

 

Prior to implementing AuraQuantic, the insurer’s purchasing management system was overwhelmed by a high volume of internal requests, which were often incomplete or contained errors, according to Giselle Vargas, Assistant Manager of Purchasing and Payments. This created significant administrative challenges for the purchasing team, who had to verify and validate each requisition manually.

 

To address these operational issues, Seguros Crecer enlisted the help of Indepro, a leading technology consultancy firm specializing in digital transformation projects, to execute this initiative.

 

Following several consultations, Indepro recommended identifying and enhancing various business processes, including purchase management, by leveraging the AuraQuantic software platform to model, execute, monitor, and optimize them.

 

Specifically, automating the procurement management process has significantly reduced the administrative workload for the insurance company’s staff. This automation covers all stages, from the creation and approval of initial requisitions to procurement, payment, and receipt of materials. As a result, employees can now spend less time on manual and repetitive tasks, allowing them to focus on strategic activities that add greater business value. Additionally, the centralization of data and documents within AuraQuantic’s interface has streamlined access to relevant information, eliminating the need to switch between different systems.

 

The automation of the procurement process has significantly increased the speed and accuracy of request processing, minimizing human errors and delays. This improvement ensures proper data management, which is crucial for maintaining the integrity of operations related to procurement and internal resource management.

 

Another key benefit is the enhanced transparency and traceability throughout the purchase cycle. With AuraQuantic, Seguros Crecer can maintain a detailed record of all transactions. The system’s request validation, task status monitoring, and access to real-time data reports have enabled more efficient planning, optimal budget control, and agile management of purchasing activities. These improvements have optimized the efficiency of the process.

 

Finally, integrating AuraQuantic with the company’s financial systems has streamlined the invoicing and payment processes, ensuring timely payments to suppliers. This integration has strengthened relationships with suppliers, reduced administrative errors, and provided Seguros Crecer with a more predictable cash flow.

 

Almil Cabral, Director of Process and Operational Risk Management, states, “AuraQuantic offers a value proposition to automate and standardize processes, ensuring quality service for our clients”. Albanny Regalado, Purchasing and Payments Manager, echoes this sentiment, highlighting that AuraQuantic has addressed several issues, including “the high volume of manual tasks, lack of statistical data, poor task control, disorganized purchase files, and an ineffective approval process”.

 

Founded in 2006 in the Dominican Republic, Seguros Crecer specializes in offering disability, life, and annuity insurance. The company is a subsidiary of the Rizek Group, one of the leading economic conglomerates in the Caribbean, which also manages AFP Crecer.

 

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