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Role-based user management

Role-based access control makes it possible to give employees access permissions in accordance with their assigned roles and tasks.

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Why is role-based access
control important?

Role-based access control includes management of onboarding, skills, calendars, roles, profiles and everything related to platform users. This guarantees control and management of user information, which is key to achieving optimal process automation and to creating effective business applications.

How does role-based access control work?

User management

AuraQuantic caters for two types of users:

  • Internal users or employees.
  • External: customers, distributors, suppliers, collaborators and citizens.

The platform includes features to manage and control user access such as onboarding and offboarding, absences, knowledge share, credentials, agendas and license allocation.

It can also be used to manage user groups, members, departments, hierarchy and task delegation options.

Role definition consists of assigning activities and permissions to individual users and groups of users. - AuraQuantic

Define roles

Role definition consists of assigning activities and permissions to individual users and groups of users.

Singular role

Assign tasks to a specific individual or group.

Generic role

A list of multiple users or user groups that can perform a task. When a task it sent, the system consults the list and chooses the most appropriate user. The choice of user will depend on contextual information in the process or application.

Activity monitoring

User activity log including records of entry, exit and areas visited.

Employee organization chart

The chart represents the hierarchy of departments or teams in the company and indicates supervisors and managers.

In the case of staff absences, tasks can be automatically reassigned to another user according to hierarchy or by assigning a substitute.

Tasks can be assigned to individuals, groups, departments, predefined work teams, lists of users, roles and responsibilities using contextual information from the process or application. - AuraQuantic

Task allocation

Tasks can be assigned to individuals, groups, departments, predefined work teams, lists of users, roles and responsibilities using contextual information from the process or application.

All the above options include different delegation possibilities.

This consists of defining different types of load distribution, when a task is sent to a group. - AuraQuantic

Workload balancing

This consists of defining different types of load distribution, when a task is sent to a group.

Manual balancing

  • Claim, reassign and delegate.

Automatic balancing

  • Task load balancing distributes new work based on the number of pending tasks for each user.
  • Round Robin Balancing: Equal distribution of new tasks.

Role-based access control guarantees control of projects and business activity, with multiple benefits

Optimization of operational efficiency.

Increased visibility of cross-team activity.

Improved compliance with regulations, such as GDPR.

AuraQuantic’s role-based access control solution increases transparency and control of the organization.