Project Description

“We have increased automation in core business processes by 60%.”

Company: Certero | Financial services industry | Group with a 60-year trajectory

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Results

100%

Incident response via digital means

70%

Improvement to the customer communications system

100%

Integration of ERP
with processes

Challenges

Given the rapid growth of the company, Certero decided to opt for BPM software that would empower it to accelerate digital transformation.

Certero sought to achieve the digitization and automation of document processing, as well as to reduce the volume of operational work, to execute processes in the shortest possible time and with minimum resources.

  • Budget deviations and poor cost control.
  • Decentralized information.
  • Excessive management times.
  • High probability of human error.

BENEFITS

Certero gained important benefits using AuraQuantic, especially in areas related to customer services, finance, and operations. Some of the main benefits include:

notification

Optimized notification systems for customers and staff

process-execution

Process execution
with minimal
resources

time-controls

Accurate time controls for each activity in the operational flow

document-management

Automatic document management

disminucion-trabajo

Decrease in
workload

AuraQuantic is a modern and very dynamic tool that has empowered the sales department to improve teamwork with the highest level of technology.

Soledad Mejía | Sales Manager

AuraQuantic is a versatile and useful tool that has enabled us to improve all tactical and strategic company processes.

Elisabeth Panchi | Chief Administrative Officer

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