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“We have increased automation in core business processes by 60%.”
Company: Certero | Financial services industry | Group with a 60-year trajectory
Results
100%
Incident response via digital means
70%
Improvement to the customer communications system
100%
Integration of ERP
with processes
Challenges
Given the rapid growth of the company, Certero decided to opt for BPM software that would empower it to accelerate digital transformation.
Certero sought to achieve the digitization and automation of document processing, as well as to reduce the volume of operational work, to execute processes in the shortest possible time and with minimum resources.
BENEFITS
Certero gained important benefits using AuraQuantic, especially in areas related to customer services, finance, and operations. Some of the main benefits include:
Optimized notification systems for customers and staff
Process execution
with minimal
resources
Accurate time controls for each activity in the operational flow
Automatic document management
Decrease in
workload
AuraQuantic is a modern and very dynamic tool that has empowered the sales department to improve teamwork with the highest level of technology.
AuraQuantic is a versatile and useful tool that has enabled us to improve all tactical and strategic company processes.
