Remote work became a reality due to the pandemic. Alianza needed a tool that would enable them to adapt and digitally transform the business.
Previously, they did not have an automation or monitoring system designed to optimize the company’s internal processes.
AuraQuantic helped them overcome:
Difficulty monitoring internal tasks.
Problems with payment to suppliers and customer refunds.
Lack of communication between departments.
After a quick and easy platform implementation, Alianza successfully automated business processes in all departments. Some benefits from their digital transformation include:
Resilience to market changes
Reduction of paper consumption
Decrease in audit
Automation and digitization of document processing
Increased level of satisfaction for services to third parties
Improvements in workload distribution and measurement
For our day-to-day business, we require tools that not only improve processes but also enable efficient policy and claims management. The AuraQuantic suite has allowed us to meet all our policyholders’ demands.
Rómulo Segundo Quipse Chávez | National Corporate Manager
The implementation of AuraQuantic has been quick and easy. In a short period, we have automated and optimized process management.
Rosario del Carmen Velázquez López | Regional Assistant Manager Customer Services and Human Risk