Project Description

“AuraQuantic is undoubtedly an essential solution to achieve continuous improvement.”

Company: Alianza Insurance Group | Insurance industry | 650 employees

alianza
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Results

95%

Reduction in paper consumption
consumption

90%

Improvement in task
monitoring

65%

Savings in operating
costs

Challenges

Remote work became a reality due to the pandemic. Alianza needed a tool that would enable them to adapt and digitally transform the business.

Previously, they did not have an automation or monitoring system designed to optimize the company’s internal processes.

AuraQuantic helped them overcome:

  • Difficulty monitoring internal tasks.
  • Human errors.
  • Problems with payment to suppliers and customer refunds.
  • Lack of communication between departments.

BENEFITS

After a quick and easy platform implementation, Alianza successfully automated business processes in all departments. Some benefits from their digital transformation include:

resilience-changes

Resilience to market changes

paper-reduction

Reduction of paper consumption

decrease-times

Decrease in audit
times

automation-processing

Automation and digitization of document processing

Increased-level-satisfaction

Increased level of satisfaction for services to third parties

Improvements-distribution-measurement

Improvements in workload distribution and measurement

For our day-to-day business, we require tools that not only improve processes but also enable efficient policy and claims management. The AuraQuantic suite has allowed us to meet all our policyholders’ demands.

Rómulo Segundo Quipse Chávez | National Corporate Manager

The implementation of AuraQuantic has been quick and easy. In a short period, we have automated and optimized process management.

Rosario del Carmen Velázquez López | Regional Assistant Manager Customer Services and Human Risk

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