Project Description

“The migration of the old policy generation processes was achieved in two months.”

Company: SISA | Insurance industry | 60 years of experience

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Results

17

Processes
consolidated

100%

Activities integrated
into business operations

2 months

Migration and launch of all business processes

Challenges

The insurer was using different workflow software for policies and claims, which resulted in long waiting times and made it difficult to keep customers well informed.

To reduce the waiting times, improve responsiveness and gain greater control of tasks, they decided to migrate their old systems to an integrated platform to drive continuous improvement across all processes.

  • Respond to the growing customer demand for digital interaction.

  • To reduce waiting times for task management.

  • Digitalization of large volumes of documentation.

BENEFITS

The migration of existing processes was achieved in just two months thanks to AuraQuantic’s easy-to-use features.

The processes were carefully designed from start to finish, ensuring the integrity of information and the validity of the digital formats and signatures for customers and intermediaries.

Time savings

Faster
data
input

External portals to optimize collaboration with intermediaries

Automatic
document
management

SISA’s digital processes were carefully designed from start to finish, to ensure that we have meticulous control that ensures data integrity and the validity of digital formats with scanned signature for our clients and intermediaries. These processes were validated and approved by the government.

Hazel Dowe | Project Manager

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