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“AuraQuantic has been a vital tool for us to expand our digital services.”
Company: SISA | Insurance industry | 60 years of experience
Results
100%
Elimination of
the need to travel
96%
Reduction in
response times
100%
Elimination of
paper usage
Challenges
The pandemic caused by COVID-19 had a huge impact on SISA’s plans, forcing them to adapt to a remote-work modality in record time.
SISA’s top priority was to guarantee an optimal level of attention and service for its customers and its country-wide network of agents.
BENEFITS
Remote work and AuraQuantic’s rapid adaptability to the new digital business model brought numerous benefits to SISA, its agents and customers:
Expedited policy
issuance
Improved user
experience
Immediate receipt of payments
Inclusion of health providers within the processes
Control
of document
life cycles
We are fulfilling our commitment to deliver value to our customers. AuraQuantic has been key to keeping that promise and to continue expanding our digital services.
With the use of the External Portal (EVA), insurance intermediaries have been able to make the largest number of transactions via self-management.
