Project Description

“Our citizen developers have achieved university-wide digitization.”

Company: University of Deusto | Education industry | 10,000 students per year

University of Deusto
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Results

100%

Autonomy to design and modify processes

100%

Visibility and
traceability

Challenges

The University of Deusto needed to standardize procedures and guarantee regulatory compliance.

The University personnel wanted to undertake the digitization project themselves so they chose a platform that would provide the agility and autonomy they needed to control process automation and ensure continuous improvement.

One of the university’s objectives was to ensure compliance with European standards throughout the entire university, so scalability was an important factor in the choice of solution.

  • The lack of standardization and traceability made regulatory compliance a headache.
  • Error-prone and time-consuming manual processes were impossible to control and monitor.
  • Lecturers spent hours of unproductive time inputting information from notebooks.

BENEFITS

The software implementation has benefitted everyone from the deans of each faculty to the lecturers and students. The high level of automation achieved has reduced staff workload and made it easy for the quality control department to ensure standards are upheld throughout the entire university.

Power to evaluate and continuously improve processes

Testing environments to guarantee correct process execution

Training and ease
of use for complete
autonomy

Optimal use of human resources

Real-time data on activities and workloads

I believe that for a project of this type, it is vital to understand the organization’s processes. It’s the only way to evaluate and improve the processes. The AuraQuantic BPM Suite gave us the necessary autonomy and agility for us to implement and optimize our processes.

Josu Mendívil | Deputy Director of the IT Department University of Deusto

The software implementation has benefitted everyone from the deans of each faculty and Heads of each certification level to the lecturers and students.

Josu Mendívil | Deputy Director of the IT Department University of Deusto

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